Your Satisfaction is our Success

Your satisfaction matters to us! We know there is always room to improve. Thank you in advance for taking time out to answer the 10 quick questions below. This will let us improve our ongoing service to you and also to other Deal savers.

Please enter an email address at the end of this survey if you would like to be entered into a drawing for $10 in DoubleTake Bucks that we award weekly to folks who've taken the time to give us feedback!

We value and appreciate your input.

The DoubleTakeDeals Team

Question Title

* 1. On a scale from 1-5 (5 being the highest), please rate our website.

	1	2	3	4	5
Finding and entering the website	Finding and entering the website 1	Finding and entering the website 2	Finding and entering the website 3	Finding and entering the website 4	Finding and entering the website 5
Ease in navigating around the website	Ease in navigating around the website 1	Ease in navigating around the website 2	Ease in navigating around the website 3	Ease in navigating around the website 4	Ease in navigating around the website 5
Locating the deal you were looking for (if applicable)	Locating the deal you were looking for (if applicable) 1	Locating the deal you were looking for (if applicable) 2	Locating the deal you were looking for (if applicable) 3	Locating the deal you were looking for (if applicable) 4	Locating the deal you were looking for (if applicable) 5
Navigating through the checkout process (if applicable)	Navigating through the checkout process (if applicable) 1	Navigating through the checkout process (if applicable) 2	Navigating through the checkout process (if applicable) 3	Navigating through the checkout process (if applicable) 4	Navigating through the checkout process (if applicable) 5
Managing your settings (if applicable)	Managing your settings (if applicable) 1	Managing your settings (if applicable) 2	Managing your settings (if applicable) 3	Managing your settings (if applicable) 4	Managing your settings (if applicable) 5
Printing and managing your certificates (if applicable)	Printing and managing your certificates (if applicable) 1	Printing and managing your certificates (if applicable) 2	Printing and managing your certificates (if applicable) 3	Printing and managing your certificates (if applicable) 4	Printing and managing your certificates (if applicable) 5
I would recommend this site to friends/family	I would recommend this site to friends/family 1	I would recommend this site to friends/family 2	I would recommend this site to friends/family 3	I would recommend this site to friends/family 4	I would recommend this site to friends/family 5

Other Comments if you would like to share!

Question Title

* 2. How convenient was it in finding the Customer Service Hotline Info?

Extremely

Very

Moderately

Slightly

Not at all

Other Comments if you would like to share!

Question Title

* 3. What was the reason for your call/contact with us?

Technical Issues- computer, internet browser, printing

Navigation Issues- unable to locate items

Redemption Issue- needing to speak with us about the usage of a certificate

Other Comments if you would like to share!

Question Title

* 4. We would love to give kudos to our Customer Service Representative (CSR) who helped you! Also, feedback only improves our service. If you would like to share the name of the CSR who helped you, please include in the text box below.

Question Title

* 5. Would you rate your contact with us as helpful and professional?

Extremely

Very

Moderately

Slightly

Not at all

Other Comments if you would like to share!

Question Title

* 6. Would you like to be entered into a drawing for $10 in DoubleTake Bucks that we award weekly to folks who've taken the time to give us feedback? Please enter an email address below.